Maria S.’s Reviews of CheapOair & more

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9/13/16

I never write reviews but this time i had to. They took my money for the upgrade seats and never paid the airline for the seats. I called the airlines and they confirmed that the seats were not paid for. Now i am trying to get the money back from Chepoair and they tell me that it is not refundable. They even had the odacity to tell me that the charge was pending when i have in front of me the over two months ago receipt charge to my credit card from them.

I called, they ask for you number to call back and for some reason the call get disconnected. I do not get a call but i see a NY number that shows on my phone that never rings. I guess they can then say they call back but i never pick it up.

* CheapOair attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

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CustomerService C. – CheapOair Rep Over a year old

There was a glitch in the system between our system and the airline, in which they never received the requested seat request. Customer had a pending charge on her card which actually did not go through, she has received the credit back into her account.