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Worst customer experience of my life, had a huge problem because of the way they shipped my package. Still no assistance, still no partial refund. Also, as a Canadian customer I am offered 15% right now from them, but I didn't receive it and they are refusing to give it to me after the fact. They have the worst customer service ever, all I ever get is generic responses which do not even address the problem I'm even referring to. Honestly felt like a scam, will NEVER buy from there again.
Tip for consumers:
Don't use Asos for anything. If you do, expect 50% or more in surprise fees while shipping and the worst customer service you have ever experienced.
Products used:
I have worn 1 out of the 3 so far. In the end I will probably wear all because the items are decent enough. However, what I ended up paying for each was way over priced becuase the company misreported the items for duties and shipped one from the UK, which is not the closest warehouse to me, and I was not notifies about, and made the purchase very expensive - way more than I would've paid for the cheap quality items I got.
Maria S.'s review of ASOS earned 23 Very Helpful votes
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For no reason they just blocked my account and my card, trying to contact costumer support, they...
