I reluctantly signed up for the Care.com website. For years ago I was horribly scammed by people who said they were seeking a caregiver and then they proceeded to steal $5,000 out of my bank account by writing me a bad check that bounced. I immediately called Care and they said there was nothing they could do. I had to file a police report with my local police, online security agencies and with my bank of course. The end result was it took me months to untangle. My bank closed my account and started sending me statements saying I actually owed them money!
So when I saw a post for another caregiver job I found on another job board, when I went to apply I was redirected to the Care website. I signed up and that has left me again regretting my decision.
First of all I think it's quite a disappointment that their Google Play app, their mobile site and their desktop site are all drastically different. I can't get my connections signed up and therefore my references have had a terrible time writing my reviews. I had three of them successfully leave one after many complications and I was able yesterday morning to read two of them. Yet later and now today it shows I have no reviews? Really, ridiculous. The worst part is their so called "best and most simple customer service" is a total joke! It's all automated and there is no way to speak to a live operator. I'm assuming if you buy their upgrades and other services that are supposed to make my profile 100%, maybe what they advertise they do actually does.
What a scam! I'm determined to write a review about their poor service on every board and site I can. I'm absolutely appalled and disgusted. Shame on them for being yet another company out for the money yet has zero to back up what they consider themselves to be.
Hello Maria,
We're happy to hear that you like the product you bought. Rest assured that we will continue providing unique and new styles for members like you. We sincerely hope that all of your future transactions with us will be wonderful.
Best,
Lia