Maria R.

I purchased a glass cylinder vase from IKEA & it arrived to my home TOTALLY SHATTERED. How STUPID, LAZY & IRRESPONSIBLE is it to pack a GLASS VASE with absolutely no stickers, no stamp, no writing, NO NOTHING, to indicate the contents of the delivery box are FRAGILE, and to pack a GLASS VASE with only ONE PIECE OF SHRIBBLED UP BROWN PAPER & no protective material INSIDE the box whatsoever to protect the vase from damage while being handled & while in transit. NOW they don't want to refund me the TOTAL amount I paid, - Why, I have no idea, but I SHOULD get a TOTAL refund since the glass vase I PAID FOR ARRIVED TOTALLY DAMAGED. I will never EVER purchase anything from IKEA again