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Maria R.

North Carolina

Contributor Level

Total Points
100

1 Review by Maria

  • Citizen.shipper

8/23/21

I had never used a service like this before. I received numerous replies with bids. There were several highly rated drivers, a lot of flexibility of date and time. All responses were professional courteous and informative. The only confusion I had was at time of payment I thought I was paying the bid I chose and the app fee. I was only charged for the actual fee of the app and paid driver separately. I do not have enough words of praise with the driver that I chose. Overall everyone seemed very professional and prompt. I would highly recommend the app and the drivers that they have selected to be drivers. Beyond extremely satisfied with a service courtesy and professionalism with this shipping experience of 2 fur babies.

Tip for consumers:
I highly recommend the company and the drivers that they have chosen the only confusion I had was at time of payment I thought I was paying for the driver and the app fee. I was only charged for the app fee and paid the driver separately. I wasn't clear on that information. I also would advised to confirm pickup dates and delivery date. When I did the booking I was experiencing a death in the family and a wedding and was a hot mess and made several mistakes my mistakes.

Products used:
Picking up two dogs in Florida and delivering them to NC. Approximately in 24 hrs.

Service

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