Maria R.

I purchased my ticket on seatgeek for the Guns n Roses concert in L. A. The day of the concert I received an email at 8 am from seatgeek. The email was to remind me about the ticket and that I can download the app to present my ticket at the gate. I was driving from out of town and arrived around noon in Hollywood. I checked my email and 30 minutes later after the first email about my ticket being ready for use, at 8:30 am I received the email saying my ticket was not valid due to a double sale. The email also stated I would receive a 100% refund and an extra 50% to make up for any trouble it caused. It was a huge inconvenience luckily tickets were still available. The most upsetting thing about all this is I never received my refund. I got scammed out of my money! This is the first and last time I use this company.