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Maria P.

1 Level 1 Contributor
  • 2 Reviews
  • 25 Helpful Votes
  • 0 Thank Yous

Experience: Relationships

Member since January 2016

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2 Reviews by Maria

I booked a cruise with Last Minute Cruises in August 2017. Twice, I asked the agent, so there are not other fees, charges, taxes that I will have other than what I spend over my on-board credit? He said correct. I then asked him the same thing at the end of the conversation. He said yes. Well surprise! While on the cruise I was being billed 13.99 a day for each of us. Took some time out of my cruise to call Last Minute Cruises.
I spoke to a woman who told me she would listen to the tape of the conversation. Well, I too had taped the conversation, so I had no problem with waiting. When I returned from the cruise I was told by a rep that the $215.00 I was given in on-board credit was a wash in terms of the daily 13.00 per person cruise charge. I went back and forth with the rep who transferred me to another supervisor who also agreed to listen to the tape.
Called back a few days later and he wasn't available, but I was told once again, no refund on my $13.99 per person per day. Seems when the rep, who I booked the tour with said yes, he didn't mean the $13.99 daily charge. Now, I've taken many cruises and each time I make it clear that I want to pay EVERYTHING up front, and that's what I thought I did. No word games, just payment in full. Anyway, when speaking to the supervisor each word was parsed and as he said, "he just didn't see it."
Luckily, it was only $200.00. In fact, given the extra $200.00 it only came out to about $50.00 less than Norwegian would have charged me anyway. So, while this isn't a complete scam, I can definitely see the potential for something worse happening, and the amount of time it's taken to try and get this corrected, even with having a copy of the conversation wasn't worth saving $50.00. It would have been much easier to deal with a "real" travel agent or directly with Norwegian. Consequently, I wouldn't use this site again. I suggest if you do so that you proceed with extreme caution.
Yes, you can get a .49 cent invitation..if you go bare paper minimum. I spent close to a dollar for small card that you can barely read! The font sizes are not true and when designing the item you are given the impression that you are getting a much larger card. So, I probably wouldn't use this site again, but if I did I would be VERY CAREFUL. The items are clearly misrepresented in terms of overall size of the card and font size.

Maria Has Earned 25 Votes

Maria P.'s review of InviteShop earned 5 Very Helpful votes

Maria P.'s review of Last Minute Cruises earned 20 Very Helpful votes

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I had a typo on the card and did not realize it until I looked at it again on an email. I guess...