Marianne S.

This is a way late review. Several years ago, after my hard drive fried and Microsoft couldn't find the record of my purchase of Windows 7 Ultimate (since the records were on the fried hard drive), used Softwarekeep to get replacement (after reading reviews etc.). First product key did not work (said it was invalid), Softwarekeep sent a second, with which I was able to complete installation. Followed all prompts to register with Microsoft, everything fine for 6 months. Installed no new software in that time, other than updates to existing programs. Then started getting message on start-up that version of Windows 7 was not genuine. Softwarekeep sent a new product key, which I could not install. Emails and phone calls not responded to from that point, at which point I went to different software.
Will never use the service again.