For Business
Write a Review For Business Write a Review
Thumbnail of user marianelag2

Marianela G.

Contributor Level

Total Points
80
0
1

1 Review by Marianela

GlassesUSA

  • GlassesUSA

“Wrong glasses”
10/21/20

I got the wrong glasses and I haven't been able to get an exchange or refund from them. I ordered navy glasses and got lavender.

  • Comments (0)
  • 107K Views
Helpful  (0)
Thank you
Thumbnail of user rayas5
James S. – GlassesUSA Rep

Hi Marianela,

We are sorry to hear that the glasses didn’t meet your expectations. We’d be happy to process your return request.

We had sent you the link for returning your glasses on Sept. 18 during your chat session with our service representative. However, it appears that you did not fill it out. Our Returns Team has sent another link to the returns form for you to fill out and return your glasses.

If you require any assistance, please contact our service representatives at 1 844 244-1186 or by live chat on our site.

Our apologies, again, for any inconvenience.

Yours truly,
GlassesUSA

Marianela hasn’t received any votes.

Marianela hasn’t received any thanks yous.

Marianela doesn’t have any fans yet.

Marianela isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user ginam1044
gina m. reviewed GlassesUSA
4/23/24

This is my first time ordering glasses online. I much prefer a store where I can try on, but this...

Thumbnail of user charliel206
Charlie L. reviewed GlassesUSA
4/23/24

Good value, but horrible delivery service and customer support. Uses a std. Progressive...