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I've ordered a costume, and despite it being 2 months late I was patient and understanding. When it finally arrived, it had a wrong size, and when I contacted their customer service to get it fixed, they stopped answering entirely. I've tried to reach them for months now, and unfortunately I ordered custom size, so paypal doesn't cover.
They apparently have time to delete my comments on their facebook page, but not for answering me, or getting it fixed.
Maria N.'s review of FM-Anime earned 8 Very Helpful votes
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