Mariam G.

As a first time user of AutoSlash I was not trusting the website (didn't know the website existed or anyone around me).

As being 4th of July holiday the rates for family Vans were crazy (too freaking high) so I tried the website and as promised, I got a great deal from a reputable company in the LAX airport (only one minor counter was I had miles restrictions a day, minor issue for me because I knew I wasn't going to drive more than 100 miles a day).

Autoslash send me several emails when I booked my reservation through them, the important email and the one that took some of my doubts away was a reservation email with both booking # for autoslash and the main rental company. With that booking #, I went to the rental company website and typed the booking or reservation # provided and I could find that indeed they had a reservation on my name showing the expected rate and the dates. I Printed that page and took with me (just in case).

The day to pick up the rental, we did encounter a problem at the rental company. In short words we spend about an hour arguing because the counter employee messed up something in the computer and didn't wanted to honor the rate. Immediately I called Autoslash, as being a free site they don't have live customer support but I left a VM and sent an email with the URGENT word in it as they instructed (THEY CALLED ME BACK RIGHT AWAY) one Autoslash rep was on the phone with me the entire time and they talked directly to the counter associate and then the manager. At the end, the manager was able to modify the rate and provide me with the rate I booked and everything worked out! Even after the week rental, when I returned the MiniVan I didn't encounter any issues!

Honestly, I had a great price and best experience with Autoslash... I would recommend it to anyone!