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maria l.

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Experience: Shopping

Member since May 2020

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1 Review by maria

This is a cowboy operation in NZ breaching NZ laws and having no respect or consideration for their customers. Purchased 3 pairs of shoes one was returned before dispatch and they forgot to stop its dispatch and charged me for the shoes anyway. the other two pairs were the wrong sizes,they sold out of my size, and wont return my money forcing me to accept vouchers against my will. They said that it was a change the wrong size is a change of mind in their books) of mind and that all they can do is give me a voucher. I am still paying for the shoes on afterpay. Please don't ever buy on Afterpay unless you can trust the company you are buying from as it is not like paypal were you are protected against cowboys like NZsale.they do not have a phone number to call when something goes wrong,this should be a warning sign too. They do not have a place were you can go and talk to someone to listen and help you. Beware of them. I've lost almost $600 and will initiate a case in court against them as I feel that my rights as a consumer have been breached.
They sent me an email promising to reverse the vouchers to my card and up to now,nothing!!
Considering contact the small tribunal to sort this out now.
Blake S. – NZSale Rep
Hi Maria, thank you for rating us and I am very sorry for the whole experience you had with us pertaining the order. Let me check on this matter for you, please let us know the order number. Looking forward for your reply.

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