Maria L.

I stumbled upon Madame Bridal when I called there for an evening gown that I saw on Google. Immediately I knew the woman that I was speaking with was incredibly honest and knowledgeable. She explained the gown I was inquiring about wasn't appropriate for the black tie wedding I was attending. I really appreciated her honesty
Madame Bridal is clearly miles ahead of any dress shops I have ever dealt with. Living in Bergen County NJ I have the "BEST" dress shops just a stone's throw away, in Manhattan, NJ, Westchester and Connecticut. But none of them can come close to the extraordinary experience I had with Madame Bridal. Helen and Simon at MB are skilled experts at helping women find the "perfect dress." Helen was incredibly patient and took a genuine interest in helping me. She gave me the best advice and showed me the most elegant evening gowns.
This Memorial Day weekend while taking my niece to her bridesmaid fitting at a dress shop in New Jersey, I noticed a lovely Mon Cheri evening gown. The saleswoman wouldn't let me try it on because I didn't have an appointment. I held it up and just loved it. She said I looked like a size 2 or 4 and there was only one 4 left and I probably wouldn't be able to get this size 4 anyway.
The minute I got home, I immediately called Helen at Madame Bridal in Florida, and told her I saw the most beautiful dress while my niece was being fitted. She told me even though it was Saturday evening on a holiday weekend she could order the gown. She assured me that her husband would process the order immediately. Helen had me measure myself accurately. She talked me out of going up a size as it would need too much altering. And any woman that special orders knows it can't be returned if it's too small. I gave her my measurements and she told me I needed a size 4 and it would need minimal alterations. Then she told me of the one size 4 and said I would get it. :) Simon processed the order and sent me the order information. All done on a Saturday night on a Holiday weekend!
Within 10 days my gown arrived from Mon Cheri. LOVELY, ELEGANT and PERFECT! It needs minimal alterations as Helen stated. Wow! She is an expert on every level. It gets even better! My lovely gown was 150 dollars less at Madame Bridal than any other shops on Google. Then, a week after my gown arrived I received stunning crystal earrings from Helen as a gift to wear with my gown.
Thank you Helen and Simon. I am so grateful for your help. Thank you Madame Bridal for a beautiful experience with a beautiful family!