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This is an update on my review on lazada, as you can see in site jabber, after a few weeks of my review Lazada commented to me and asked for my order number seemingly wanting to make right and offer additional services on the defective item I bought from them. DONT Be fooled this is all just an ACT. After giving them again my order number, it's been almost 2months and they stillhaven't contacted me nor helped me in any way on the broken device that I have brought from them. These are all just marketing ploys, so for those people reading the comments of LAZADA here that they want to get the order numbers... That is Lazada trying to fool the readers of this site into believing that they are still trying to work out the problems of the complaining consumers.
I bought a 3 thousand pesos worth of RF thermage electronic item that broke down after 3 weeks. When I called Lazada to request for a replacement of the part that broke, they refuse to replace it because it is beyond the 7day warranty period. So I instead asked for the service center I can bring and repair my item to, lazada replied that they do not have a service center for the item as well. In short the item I bought is a waste of my hard earned money. LAzada sells inferior quality items, that is why the warranty they give is only 7 days. After sales service is very poor. They have no service center for most of their items. This leaves the consumers with items that breaks easily and no place to have it fixed. Complete waste f money.
Maria L.'s review of Lazada earned 3 Very Helpful votes
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I seldom had problems with lazada's delivery service before. However, in the past few months I...
Hi Maria L. We're sorry to hear what happened on that. By the way, can you please provide us an order number so that we can check it? For further assistance, you may also send an email through this link http://goo.gl/VZnssM. You may also connect to us via live chat on the same link. They are available 24/7 and Facebook Direct Message - live chat from Mondays to Sunday, 8 A.M. until 8PM. Thank you.