Maria J.

There is no option in Godaddy's website to file a complaint which is the usual thing companies do to encourange communication and feedback between the company and their clients.

I have been using Godaddy for years and I feel totally cheated. Since users can't write nor chat to obtain support and users can just call, I have been 'helped' by call agents. Those have given me wrong advise I see now that I have been paying as if I were a company with 25-30 websites when I just am a normal simple home user with one website.
I don't have much money but now I am stuck with paying 50 euros per month for services I have never and will never use. I have been totally cheated by Godaddy. I have never felt this way with anohter company. I have lost at last 2000 euros, but it feels worse. I feel I have ben cheated 2000 euros.

It seems the call agents work on commission and they have just sold me anything that was good for them and not for me. I insist, it's very hard for me to pay that money and I am not even using it. I am leaving Godaddy as soon as possible.

I want to ask a refund for having been mislead with information about hosting services I never needed.

It's very horrible that Godaddy behaves this way.