Mariah S.

My friend bought a computer, monitor, and speakers from this company for $1,786. The order was from November of 2019, as of March 3rd, 2020 the computer itself has not come. They shipped the monitor and speakers and that's about it. They then charged him for it twice and would not give him a refund. They sent him a label to return the monitor and speakers. They gave him a refund on the 2nd extra charge but have not given him a refund on the initial charge. The customer service is an actual joke, they're extremely rude and not helpful in the least bit. The initial charge is not even considered an order at this point and has just been classified as a transaction. We were put on hold for half an hour just for her to come back and say to call them back in an hour to an hour and a half. I've never been so sure that a website is a scam site more than having to deal with them with him. We're very much considering filing a complaint with the better business bureau if they continue to refuse him a refund for the products that they have not delivered on. Stealing thousands of dollars from paying customers and then refusing to deliver on products you promised them is the literal definition of a scam. I hope that no one makes the mistake of attempting to do business with these people.