I love ordering from LAZADA however they gave me a hard time for the refund of my latest order which came from abroad. They say I would get my money back with Hellopay but it did not reflect on my hellopay account. Hellopay seems unreachable. Their hotline is not working and sending emails to them is useless they only give me request number.
We're sorry to hear about that Mariah G. By the way, can you please provide us an order number so that we can check it? Thank you.