I ordered a bathing suit weeks ago and it says it was shipped out on 1/27/18 and Im using standard shipping. Every single time I try to track my package nothing comes up or it says No tracking Details yet. Its been 19 days now and Im starting to think theres no package. I dont even want the bathing suit anymore, if its not been shipped out yet, I would like a refund. Thanks.
Dear Maria,
Thank you for your message.
We are sorry that due to the stock issue, we sent your order into different packages.
Zaful offer standard or express shipping, which vary in shipping times.
For shipping methods, please click here: http://www.zaful.com/shipping-info/.
Please reply to our message via the ticket system, and we will offer a solution for you.
Thank you very much for your patience.
Best Regards
Zaful Customer Service