maria b.

I ordered something showing on the Ligo website as in stock and available for express delivery - which cost extra. Got an email acknowledging the order - the small print said I would get another email when they processed the order. Because I wanted the item urgently I checked their T&Cs on the website and expected to get that confirmation later that day... when I didn't hear any more, I chased it and was I told "Its not in stock" - not even any info on when it might be. Order was cancelled and no payment taken, but this is false advertising. If I hadn't been so keen to get the item I would have probably just waited a couple of days for it to arrive and only then queried it. They tell you something is in stock and leave you hanging on... if they had genuinely sold out in the meantime they should tell you ASAP and give a date when it will next be available. Your review will help others learn about this website.

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