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The service is terrible! I searched for hotels in my area, and I booked one that was recommended. I noticed very quickly that the hotel I booked was actually over an hour from the location I searched. I canceled within 10 minutes, but was then told I wouldn't get a refund. I called and spoke to three people for over two hours asking to either get a refund, get a credit to use at another hotel, or get the booking reinstated and was refused. Absolutely terrible service. Do not use!
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I would prefer to give this company a half a star. It was very easy to book my room and get a...
Do NOT rent from Hotels.com. I rented a room, they took my money, never sent me a conformation...
