I got an empty box instead of camera I ordered. I paid 510GBP. I was told multiple times on the calls with customer service that I will get a refund. I'm attaching a transcript of the chat I had with them, where they write that I WILL GET THE REFUND. The last time I spoke to them was yesterday and I was told that my refund is being processed for me and I'll get money by today's afternoon. But today I got e-mail saying the case is closed and I won't get money back. I called again and received the same information but with a different explanation. EBay = FRAUDULENT COMPANY. Stay away