Marguerite G.

If I could give negative stars I would. Last year they sent me the wrong order and were impossible to deal with when trying to correct it. I decided to try again recently, but when I went to check the order status, I saw that my order hade been cancelled. When I inquired, I was told that my credit card was declined and that I had to pay using check or money order. I checked with my bank and they never received the charge request, so the card was clearly entered incorrectly, but instead of contacting me, they cancelled the order without informing me and decided that I would be unable to use credit cards in the future, apparently. I have absolutely sterling credit and was essentially made to feel like a potential criminal. In this age of online ordering from so many competitive companies, one would think they would offer at least an attempt at decent customer service. Stay away from this and all of their sister companies. Interestingly, they also offer 100% satisfaction, which is the biggest joke of all.