I could not be more frustrated. Purchased a voucher from travelzoo for a Christmas present, family getaway. The location was not available for a month of weekends, the voucher had an expiry date. Bottom line, lots of vouchers sold for a few cottages for a limited time period. At this point I am out almost $500.00 and have been put on hold for long periods of time as well as had to speak with an abrupt travelzoo rep. In fairness the supervisor I next talked with was pleasant but still no satisfaction. Strong warning watch refund policy and expiry date. Bottom line, I wouldn't buy a travelzoo voucher again.