Paid over 175 for this cover.two months ago
Put it on,.and with the first rain,.water pooled.
And yes.after sharing photos.yes,.they agreed it was a mess!
Their answer.buy their "air bags".omg.who would.suggest buing more products form an inferior company! Low.the gaul! Lol
I thihk the air bags might work,.but.lol i asked for free shipping and yes.
But on the other hand.why do i have to even pay for this soluton!
Yes,,a terrible company.and i am now wish to beware future customers
Will email every site.awful company
Dear Margo,
We sincerely apologize for any inconvenience you've encountered with your cover. Although our covers are crafted from top-quality waterproof materials, they may not be entirely waterproof due to the custom design. Consequently, water may seep through the seams, and under certain circumstances, pooling or condensation may occur when water accumulates on the cover.
We appreciate your patience and understand that our team initially suggested air bags as a solution to address the leakage or pooling issue. To assist you further, we are now pleased to offer these air bags to you free of charge. We kindly request that you take advantage of this offer, as we are confident it will effectively resolve the problem.
Thank you for your valuable feedback and for bringing this matter to our attention.
Sincerely,