I ordered a pair of slacks for my daughter for her pre grad party and took a chance on the size... well when they arrived it was the size i had ordered, but they didnt fit her quite right, too tight. So I decided we had time to return and exchange them before the event, but the return process was such a pain... we had to return the entire shipping package and pay for that ourselves... that doesnt seem right. Got the correct pants in time but with the added cost of paying for the return/exhange shipping it wasn't a bargain anymore.