I made reservations for four rooms (for 8 people) on October 3rd and received confirmations from Agoda in October 4th. I printed the reservations but when I got to Washington, DC for the Society for Neuroscience International Conference on November 19th there was no reservation made by Agoda at the hotel. There was nothing the hotel could do saying it was an issue to be taken up with Agoda. To add insult to injury it was not possible to get in touch with Agoda!