Wonderful I can view videos online and email to family. Two had no sound will be mailing back with prepaid label emailed from iMemories. They give plenty of time to view, share and arrange your videos for DVDs although I'm somewhat afraid to mess up or figure out how to combine them. Katy has been very helpful since I'm not a very tech person. I'm waiting for my son & husband to find their old VHS & film reels so I can send those in, too.