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Margaret M.

  • 2 Reviews
  • 6 Helpful Votes
  • 0 Thank Yous

Experience: Jobs, Business

Member since March 2018

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2 Reviews by Margaret

Update to previous review. I contacted them to find out why no surveys and was informed they had deactivated my account because I (or someone else) was trying to access the account from overseas. OK, I can believe that as I have had the same problem with another survey site. Must be my ISP, as it sometimes seems to be in the Cocos Islands, instead of Sydney. However, the other survey site notifies me and asks me to verify my account. Mysurvey just deactivates your account, no notification, nothing. They have re-activated my account and sent surveys. The 2nd survey I did was 15 minutes for 100 points. Completed the survey and was informed that my session has expired. No points.
Must close this account and stop wasting my time, sick of complaining to them about problems with their surveys. It is an indication of their lack of professionalism.
I finally found out why I am not receiving surveys from this site, they claim I (or someone else) is trying to sign in from another country! OK, I can believe that, it has happened to me with another survey site. Must be a problem with my ISP who sometimes shows up as being in the Cocos Islands for some reason, instead of Sydney. At least the other survey site notifies me of the problem, this site just de-activated my account, no notification, nothing. Now they have re-activated my account the the 2nd survey I did was for about 15 minutes and 100 points, but as soon as the survey was finished I was informed that my session had timed out. No points.
Must cancel this site and stop wasting my time.

Tip for consumers: Do not waste your time. You very often do not get your reward for finishing surveys that can last an hour!

Benjamin B. – LifePoints Rep
Hello Margaret,

We're sorry that you haven't had a positive experience with LifePoints.

Here is some more information about our survey qualification process: https://lifepoints.zendesk.com/hc/en-gb/sections/360002695172-I-want-more-surveys

If these do not address your queries, please open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new - and quote 'SITEREVIEW' in your ticket so that we can escalate the matter with our customer service team.
We apologise for the inconvenience this issue might have caused and hope to see you back soon.

Kind regards,

Margaret Has Earned 6 Votes

Margaret M.'s review of LifePoints earned 5 Very Helpful votes

Margaret M.'s review of Survey Manager earned a Very Helpful vote

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