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Margaret K.

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1 Review by Margaret

Urban Outfitters

  • Urban Outfitters

“No support from support team”
1/16/22

Ordered a sweatshirt for my granddaughter for Christmas. Received a notice and a thank you for my order. The order number was included as was the name of the sweatshirt ordered. It also stated that I had paid by credit card. We never got the sweatshirt. I contacted support at least 5 times and sent them all the information they asked for. Each time I contacted them they asked me for the same thing over and over as if no one was really looking into it. In the end I had to hand this over to Visa. My granddaughter picked another sweatshirt on Amazon and it was delivered to her In 2 days. Urban Outfitters is a joke

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