Please read the Only reasons for cancel for any reasons with insurance.
I lost $1100 due to the COVID crisis. Road Scholar cancelled the trip and I lost all my airfare costs. Gratefully I did not have a lot prepaid to RS because I wasn't refunded my deposit.
I will NEVER book a trip with RS again. The insurance mentioned on their website is SO misleading.
Unfortunately, there is not enough information available here to address your concerns, but if Road Scholar suspended your program and you did not initiate the cancellation, you are entitled to a refund of your deposit and we encourage you to contact us at 1 (800) 454-5768 and we'll be happy to review your options over the phone.
When the program is suspended, your insurance costs are also refunded. If you purchase independent airfare, we have found that airlines are waiving fees for their passengers, even if the policy is not posted on their website. If you haven't already done so, please contact your airline carrier and investigate their reimbursement policy.
Sincerely,
Your Friends at Road Scholar
Margaret Has Earned 18 Votes
Margaret K.'s review of Road Scholar earned 18 Very Helpful votes
Dear Margaret,
Unfortunately, there is not enough information available here to address your concerns, but if Road Scholar suspended your program and you did not initiate the cancellation, you are entitled to a refund of your deposit and we encourage you to contact us at 1 (800) 454-5768 and we'll be happy to review your options over the phone.
When the program is suspended, your insurance costs are also refunded. If you purchase independent airfare, we have found that airlines are waiving fees for their passengers, even if the policy is not posted on their website. If you haven't already done so, please contact your airline carrier and investigate their reimbursement policy.
Sincerely,
Your Friends at Road Scholar