Margaret C.

You call Living Social (no website address for questions or concerns) and are put on hold EVERY time! No less than 20 minutes. My belief is they do that in hopes that you will get frustrated and hang up, which is what I did earlier today. I'm just trying to get deal bucks as the time has lapsed for a refund. I was told I cannot because the vouchers show as used but were not. The company, Best Tours, cancelled that particular tour as they did not have enough participants but for whatever reason, still marked the vouchers as used. It's up to me to get in touch with Best Tours to have them relay the message to LS that the vouchers were not actually used. If I could possibly forward the cancellation email(s) sent to me from Best Tours to LS, that may solve the issue BUT there is no LS email address to do so. If I'm out the $140, I can live with that but I will not go down without a fight and without everyone knowing the less than satisfactory service I'm getting from Living Social! Thanks for listening!

Margaret C