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margaret c.

Contributor Level

Total Points
82

1 Review by margaret

  • JewelMint

7/21/15

BUYERS BEWARE. You can NOT make a one-time purchase from this company. They will AUTOMATICALLY ENROLL you into a membership program and they make it VERY DIFFICULT to cancel it.

Jewelmint has a very COMPLICATED AND CONFUSING BILLING STRUCTURE. Their customer service is difficult to deal with.

Why do customers have to chase Jewelmint down to ask for a refund - which btw they do not honor because of the "fine print". Why do they make their billing structure so confusing? - To scam money from their customers. I work in commerce myself so I do not understand how they expect customers to be loyal patrons of a company that do not believe in customer satisfaction?

I do NOT RECOMMEND JEWELMINT OR ANY OF THE MINT COMPANIES for anyone to purchase from. I usually do not like to post negative reviews on the company's facebook wall but it seems that calling customer service and live-chatting them produces no results.

margaret Has Earned 2 Votes

Margaret C.'s review of JewelMint earned 2 Very Helpful votes

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