Margaret A.

I ordered a small braided rug to use in front of my husband's chair. The fiber content is 65% polypropylene/35% nylon which has turned out to be a rather slick material. The rug slides when stepped on even though I
Put a rubber mesh pad under it. It created a very hazardous situation for my husband who has mobility issues. I started the process to return the rug for a refund. When offered the choice of a prepaid return label or to handle the return myself, I opted for the prepaid label. The charge was going to $24.06! I paid only $35 for the rug. I changed to the other option. Then I read the rest of the fine print. Overstock states they will inspect the returned item and then determine how much of the original purchase price they will return. Why in the world would I trust anyone at Overstock to deem to refund my $35 when I have stated in the reason for return that the rug has been walked on, "used" for their purposes? Everything about their return policy is highly questionable. I have unsubscribed from their emails and I will never shop Overstock.com again. Buyer Beware!