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80

1 Review by Maresha

5.7K Views
3/30/21

Originally, I left a 1 star review about my disdain for this service due to the fact my account was disabled and there seemed to be no reprieve after endless appeals.

After leaving my review, an account representative was able to kindly activate my account with no problem! I'm very appreciative for this, as I was half way through a report for the Better Business Bureau. They've turned things around for me, and I'm looking forward to finding promising workers on indeed.

My overall review?
Their Automatic Bot Customer Service: 0/5
Human Customer Service: 5/5
New Hire Candidate Quality: 4/5
Ease Of Use (Of The Platform): 5/5
Ease Of Account Setup: 3/5

To Use Or Not To Use?
DEFINITELY use the service! If you're able to get through the initial review process then this is an excellent service with all the tools you need to hire great people stress-free! Looking through applicants is a breeze, and the app makes hiring candidates so convenient, you'll wonder why you weren't using Indeed YEARS ago!

If you're NOT able to get through the review process, then the entire ordeal will give you a mind-bending headache and leave you with an eternal resentment towards Indeed. Possibly enough for you to go out on a limb and warn every good business you know to "Stay Away" if they know what's good for them.

My final advice?
If you run into serious issues with indeed, try to reach a human on indeed's customer service. If that doesn't work, tell your legitimate story in a review and hope a human CSR comes to your rescue- like they did with me!

doritb
Indeed-Support S. – Indeed Rep

Hello Maresha, a member of our team has responded to your review by private message. As explained in that message, all accounts on Indeed go through a standard review process. At this time, your account is fully active and your job is already live on Indeed. Feel free to follow up with us via private message if you ever need additional assistance!

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