Ordered a kate spade iPhone LEATHER case. Within 2 months the trim started to separate from the case. I contacted kate spade customer service, was told unless you purchased your item DIRECTLY from us, not any other retailer no warranty. The leather case isn't leather trim-cheap plastic. I told him you can tell counterfeit products. He didn't care that I offered to send him the case and then let me know if it was counterfeit. The product is crap and not leather. It should not have fallen apart within 2 months and it was purchased from a reputable retailer.