Marcy L.

I purchased a set of brake pads and rotors on July 17th. THEY TOLD ME THAT I WOULD GET A TRACKING NUMBER AND IT WOULD BE READY TO SHIP OUT BY JULY 31st! SO I WAITED I CALLED THEM ON JULY 31st WHEN I HAVENT RECEIVED A TRACKING NUMBER THEY TOLD ME THAT THE PACKAGE WOULD COME ON THE 3RD OF AUGUST SO I SAID OKAY AND I WAITED TO FIND OUT THEY LIED TO ME TOO BY THEM SELFS SOME MORE TIME SO THEY CONTINUED TO LIE TO ME UNTIL I FLIPPED OUT ON THEM! THEN THE LADY OVER THE PHONE TELLS ME MY PACKAGE WILL BE THERE TOMORROW ON THE 4th. IF THATS OKAY IF I COULD WAIT ONE MORE DAY! I TOLD HER THAT I CANT KEEP WAITING EITHER TELL ME A EXACT DATE OR GIVE ME A REFUND AND SHE PUT ME ON HOLD FOR 30 MINS TO TELL ME THAT THEY TOOK MY PACKAGE AND GAVE IT TO SOMEONE ELSE AND THAT I HAVE TO WAIT 2 MONTHS FOR THEM TO RE MAKE MY ROTORS AND BRAKES AND THEN THEY SHIP IT OUT! THAT UNBELIEVABLE I ASKED TO SPEAKER TO CORPORATE OR THE MANAGE SO I CAN GET A REFUND AND THEN SHE LEFT ME ON HOLD FOR A HOLE HOUR THIS COMPANY IS A JOKE! MEVER BUYING ANYTHING FOR THEM AGAIN! IF I CANT GIVE THEM NEGATIVE 5 STARS I WOULD!