Member since December 2018
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I placed my order on November 26th and received an email that I could expect my package by December 4th. The only way you can connect with Redbubble is through Live Chat. I have now spoken with 4 different people and was told that they don't have a way of seeing your past conversations. It's now December 15th and still no package. These t-shirts were supposed to be presents for Christmas and that isn't going to happen. The most recent rep I spoke to said they could send me a replacement order but some of my t-shirts are no longer available. When I asked her which t-shirts she asked me to hold. I waited for about 15 minutes and then she came back and told me that they were having technical difficulties and she would have to send me an email. She then ended the chat. I still haven't received an email and have not resolution. So at this point it looks like I am out over $200 right before Christmas. This has whole experience has been beyond frustrating. At this point I'm not sure what to do other than contact my credit card company and the better business bureau.
Marc Has Earned 3 Votes
Marc W.'s review
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