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Marcus V.

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Experience: Travel

Member since January 2020

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1 Review by Marcus

2/2/20
Issue with the charges, but their customer service department acknowledged the problem and resolved it with a full refund in a matter of 3 days.
karenb355
Karen B. – GetARoom Rep
Marcus,
Please note that your refunds have been processed. On behalf of the entire Customer Service Department with Getaroom, we thank you for the service opportunity. We do take our customers' reviews very seriously and we thank you for updating your star rating of your customer service experience on the Sitejabber site to reflect your satisfaction with the positive resolution of a full refund. Thank you.
Sincerely,
Getaroom

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