Marco R.’s Reviews of RoseWholesale & more

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Discount Clothing

“Polite but unwilling to take responsability!”

3/15/17

I contacted them regarding my order that was never received. They tried to offer me a partial refund blaming the shipping company and my lack of purchase of shipping insurance, I did not even see effort in trying to track my package. I guess they do not want repeat business. If you are buying from them beware you might never get what you paid for. A reputable company always prefers to lose the cost of the item instead of a customer and they find more reputable shipping methods... If you are a gambler try them, if not they are not worth it... Also I tried to solve through PayPal and they have not bothered to answer me through their site, maybe afraid of an escalation?

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CustomerService R. – RoseWholesale Rep Over a year old

Dear Marco R,

Thank you for raising this issue.

All of our items can be shipped using varying shipping methods. The method of shipping can be chosen by the customer during the check out process.

For more details on shipping methods, please click here: http://www.rosewholesale.com/m-article-id-39.html.

Please reply to our message via the ticket system, and we will offer a solution for you.

We look forward to your reply,

Best regards,
Rosewholesale Customer Service Center