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Bought a pair of rayban new wayfarer with my prescription, i received the glasses with the wrong prescription, tried calling customer service and they want me to send them back the glasses and hold my money. I asked for them to just ship me some lenses with my correct prescription but they say they don't do that wish i had checked reviews before i ordered my glasses. Also the prices are the same as amazon. So don't think you are saving money on the frames.
Marco G.'s review of GlassesUSA earned 8 Very Helpful votes
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This is my first time ordering glasses online. I much prefer a store where I can try on, but this...
Hi Marco,
We’re sorry to hear that you experienced difficulties with your glasses. Your glasses were produced correctly according to your prescription, however, at GlassesUSA.com, we are committed to ensuring that our customers’ needs are being met. All orders come with our 14 Day 'no questions asked' return policy. If you are not satisfied with your glasses, simply return them for a refund, store credit or an exchange.
If you require any assistance, please contact our service representatives at 1 844 244-1186 or by live chat on our site.
Our apologies for any inconvenience.
Yours truly,
GlassesUSA