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1 Review by Marc




Bought a new Motobecane fat bike and when it arrived, it had a bent rear derailleur hanger. I sent off an email with a photo of the hanger and they had another one sent to me within hours! Larry handled the issue with amazing speed and provided great customer service. Other companies could learn a lot about customer service from bikes direct. I'm happy with the bike as well and would buy from them again.

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