I have been working with this company for over a year. First off all shipping costs are over double then the real cost. I signed up for the Esty program paid over $50.00 to sell and after signing up then I was told I could only sell cups and nothing else! Requested refund same day as sign up and told no. Then I ordered 14 tee-shirts for a company after 6 weeks they arrived printed wrong. Their Support wanted a photo of each one and I sent them. I was told they would replace them, 8 weeks go by and nothing. I had to refund my customer so this makes me look bad. I requested many times for a refund or replacement and they got to the point they would not even respond to me. It was not until I posted on their FB site that I got a response (text) from the owner Donald Wilson telling me I was unreasonable and he was deleting me and for me to never do business with his company again.(I have copy of text) At this point I was left no choice but to open a BBB complaint. This company is a SCAM and will not stand behind the customer when they are in the right! Buyer Beware!