Developed in part with a grant from
the National Science Foundation

Member since September 2013

  • Reviews 1
  • First to Review 0
  • Thank Yous 0
  • Fans 0
  • Profile Views 238

Review Distribution

5 stars
4 stars
3 stars
2 stars
1 star

1 Review by Marc




DO NOT ORDER FROM HERE. I ordered a pair of boots from this store 3 weeks ago. I received confirmation that the boots were on their way. 2 days ago my PayPal account was refunded. There was no email explaining why my account was refunded. I am in the US just a few times a year so I order things to pick up when I'm back. I called the customer support number and the woman was awful. She explained they tried to call me but couldn't get in touch with me. When I asked why they didn't send an email explanation she said legally she couldn't send me an email. Then changed her reason for emailing to company policy when I explained that every other e-commerce provider on the planet sends one. She then threatened to hang up on me because she was getting frustrated. She wouldn't let me speak to a supervisor because she claimed she was one. She wouldn't listen to anything I was saying - she just had excuses for everything. But no respectable supervisor would ever treat a customer like that.

How about - "sorry, we will review our policy..." - that's all it takes. Now I'll spend a few hours spreading this story online. Have a nice day Hope.

Marc Has Earned 6 Votes

Marc L.'s review of OnlineBootStore earned 5 Very Helpful votes
Marc L.'s review of OnlineBootStore earned a Well Said vote

Marc hasn’t received any thanks yous.

Marc doesn’t have any fans yet.

Marc isn’t following anybody yet.

Similar Reviewers on Sitejabber


BEWARE!! NOTHING IS IN STOCK!! You will wait weeks for your knock off shoes to arrive. If you...


They take orders for in stock items and never ship them. When you cancel your order they charge...