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Marc K.

Contributor Level

Total Points
85

1 Review by Marc

  • Scribd

9/21/18

Scribd got away with charging my credit card for 5 months before I noticed it. Luckily the credit card company was able to get Scribd to refund my money. The problem is I never signed up for their service in the first place. Company like this make millions off charging unsuspecting people.
It seems that we buy something on one website not knowing that it has a sister company that will take our credit card information and charge us for services we never ordered. The most common trick is when we go to checkout and buy our merchandise, in the checkout area the company has a box pre-checked with small print next to it tricking us into signing up for something we don't need or want. I'm so tired of these scams on unsuspecting consumers. There needs to be a detailed Federal Regulations preventing this type of consumer scam by companies. I remember years ago T-mobile did the same thing to me; adding charges for things I never ordered. Because of what they did to me I now use prepaid service for my family through Total Wireless. This way I can avoid fraudulent charges since it is a paid in advance service. Scribd Inc is just another rip off corporation scamming innocent consumers.

Thumbnail of user jerryg31
Scribd S. – Scribd Rep

Hi Marc - I'm sorry to hear about your unexpected charges. Scribd does not have a "sister" company and we certainly would not take your credit card details from another site and sign you up on our site; this just isn't possible. Most likely, you signed up for a subscription with us and forgot to cancel, which is why you received the charges. In the future, please email us at help@scribd.com and we'll be happy to locate your charges and issue a refund! Thank you!

Marc Has Earned 5 Votes

Marc K.'s review of Scribd earned 4 Very Helpful votes

Marc K.'s review of Scribd earned a Fraud Buster vote

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