Marc K.

I am still waiting over 3 weeks for my phone to be repaired. Delays, delays, delays. NO ONE answers emails, calls or responds. Average response to an email is 3 days. FIX MY DAMN PHONE! Next time I am switching to Applecare!

No satisfaction. I trying to deal with BBB of Las Vegas. I asked for refund and they initially agreed. Then never answered when I asked how much. Now they say no refund because I had my phone fixed by outside vendor. Are you kidding me? They wouldnt repair it after a month and accusing me of breech of my warrantee? I had it fixed for $49.99 at UBREAK I FIX. Thats is less than Esurranty deductible. They are scam artists and LIARs. DO NOT do business with them!