I ordered 2 deliveries of flowers for Mother's Day. One order was for same day delivery. The other was for next day delivery. I received confirmations on both orders. The next day delivery was rejected by their florist because it didn't meet the minimum. I called customer service and cancelled that order because it couldn't be delivered in time (despite my confirmation from them). I confirmed multiple time which order was being cancelled.
Imagine my surprise to get an email today that the order that should have been delivered 2 days ago was also cancelled. This was the order from my elderly father with dementia for my mom, who lives apart from him.
If you have flowers you need ordered in a timely manner, don't use Teleflora. They do not deliver as promised. Customer service is no use.