- Browse Businesses
- Guides
- Beauty & Fashion
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Discussions
- Backed by the National Science Foundation
- Sign up
- Log in
Wasn't able to contact Customer Service for a return in any way that THEY offered. Had to leave a message when I called Customer Service. I doubt they will call back. Couldn't even create an account because the "Captcha" think kept saying that I didn't put in the write letters when I KNOW I did this correctly at least 5 times! Ridiculous.
I bought an $80 blouse from Zara. Per the tiny print on the care instructions, washed it once in cold water and it shrunk at least 2 sizes. Talked to Zara reps and a supervisor several times. They insisted that I didn't follow the care instructions They said to wash in cold water. I did just that. Got NO HELP whatsoever. Loved the blouse. Just wanted another so that I could dry clean it next time. I had purchased several other products from them. I have never interacted with a company that acted so unreasonably! Cannot let this rest. They are SO WRONG.
MARCIE hasn’t received any thanks yous.
MARCIE doesn’t have any fans yet.
MARCIE isn’t following anybody yet.
Empty.
Dear customer, sorry for the inconvenience caused to you. Could you please offer us your order number or register email address so that we can can help you soon? Thanks you so much for your cooperation. Any questions, please feel free to contact us via contact@luvyle.com.
Luvyle