Marcie J.

Clearly I'm not the only person who has been ripped off by this sham of a company. My experience was similar to many others; signed up for a trial, tried to cancel the membership, and continued to be billed. I finally contacted someone there and after complaining bitterly, they agreed to refund a portion of my membership fee.

I thought that was the end of it. But no. This month, I noticed another PeopleSmart charge on my Visa for $35. I just called the company. The representative told me they have been billing me annually (and renewing the membership) for several years. She says I was notified by email about my membership renewal -- I don't recall any such emails. She also claimed I have never contacted them before. She would not cancel my current membership charges, but agreed to cancel the next one and to close out the account.
We shall see if that happens or not.

How do these people get away with this? Has anyone reported them to the Better Business Bureau? I may do that.

They are disgusting!