Followed there measuring instructions for ordering Heel wedge off loading shoe.
Ordered a man extra large. Paid expidiated shipping total costs 6o,44. Called to be exchanged for a man large. Arlene P. arranged for the return label. We returned following all instructions. Never heard from them again. Called Arlene directly she never returned call, called again and never returned call. Finally spoke with Denise Torres, who sent pic and the following "manufacture did not approve refund. " 1. I didn't ask for a refund, 2. I asked for an exchange, 3. I then talked to the manufacture and they are sending a man size large. DO NOT BUY FROM THIS COMPANY. BELIEVE ALL THE OTHER HORRIBLE REVIEWS. i CANT BELIEVE THEY ARE STILL IN BUSINESS. I HOPE THE MANUFACTURES LEARN HOW SHODDY THIS COMPANY IS. IF I COULD GIVE ZERO STARS I WOULD.