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Terrible service from this company. I have bought a Garlinkit (bluetooth device voor Apple Carplay). It arrived in a lousy package and it simple does not work. I have contacted Banggood to send it back, but the message was; 'Make photos and a movie of the malfunction of the device'. You need to do a lot of effort to send a product back. This in contradiction with most of the online vendors. I am very unsatisfied about the service.
Marcel T.'s review of Banggood earned 2 Very Helpful votes
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I made a purchase from this particular website which turned out to be a bad purchase. I purchased...
Dear Marcel T,
We are sorry to hear that you are not satisfied with the product or service from us and we will try our best to help you.
We take the security of your personal information very seriously. Therefore, regarding your issue, we suggest that you could contact us through this email address:
vipservice@banggood.com
Best regards,
Banggood Team